Privacy Policy

Last Updated: 11-21-2024

At Brooks Pointe Corporation, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect from you, how we use it, and how we protect your privacy. By using our website, www.brookspointe.com, and engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

a. Personal Information

When you use our services or register on our website, we may collect personal information, including but not limited to:

• Full name
• Contact information (email address, phone number)
• Business information (for sellers: business name, industry, valuation details, etc.; for buyers: interests, budget, etc.)
• Transaction-related data (details related to any transactions you conduct via our services)
• Payment information (if applicable)

b. Non-Personal Information

We may also collect non-personal information through cookies, log files, and analytics tools, including:

• IP address
• Browser type
• Device type
• Website usage data (pages viewed, time spent on the site, etc.)

This information is used to improve the functionality and content of the website and to enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process business transactions, facilitate communication between buyers and sellers, and offer relevant business listings and brokerage services.
• To Improve Our Services: To analyze user behavior and improve website functionality, user experience, and the services we offer.
• To Communicate with You: To respond to your inquiries, send you information about your transactions, and provide you with updates, newsletters, or marketing communications (if you have opted in).
• To Process Payments: To facilitate billing and payment processing for any fees related to our brokerage services.
• To Ensure Security: To monitor fraud or illegal activity on our website and take appropriate actions to protect users and our business.

3. Sharing Your Information

At Brooks Pointe Corporation, we respect your privacy and are committed to protecting the information you share. When you opt-in to our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: Data Usage: We use your data solely for sending scheduled appointments, reminders, and sellers purchase information.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

Contact Brooks Pointe Corporation at [email protected], 919-424-6080, 804-214-6502, 312-248-3786, 346-251-0016, or 919-589-8417 for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to [email protected], 919-424-6080, 804-214-6502, 312-248-3786, 346-251-0016, or 919-589-8417. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Brooks Pointe Corporation will not sell, rent, or share the collected mobile numbers

4. Data Security

We take the protection of your personal information seriously and implement reasonable security measures to safeguard it. This includes using encryption and secure servers to protect data during transmission and storing your information securely. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about how visitors use our website. This helps us enhance the user experience, analyze trends, and administer the site. Cookies are small text files placed on your device, and you can choose to disable them through your browser settings. However, this may affect your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected] or 919.424.6080.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Brooks Pointe Corporation

64 Marywood Drive Clayton, NC 27520

919.424.6080

[email protected]

By using our website, you consent to the terms of this Privacy Policy and agree to the collection, use, and sharing of your information as outlined above.